REAL ESTATE CLIENT REVIEWS
MORTGAGE CLIENT REVIEWS
I had the daunting task of coordinating the sale of my uncle’s home in West Hills CA from 3,000 miles away. I choose Michael Rand after I interviewed him via telephone. I liked his business philosophy. Michael always kept me informed. He gave me accurate and valuable information every step of the way through the inevitable bumps in the road that typically arise in real estate transactions. As the Broker/Owner of a real estate company in Connecticut, I had high expectations. Michael exceeded those expectations. I am confident in recommending Michael to help with your real estate sales and purchases.
Thank you Michael.
Sincerely,
Kevin
Broker/Owner, Kennedy Real Estate Solutions
Old Saybrook, CT
I met Michael more than 10 years ago when he became a patient in my dental practice. As time went on, I got to know him on a personal level and realized that I could trust him to handle my personal real estate needs. His commitment to professionalism is unsurpassed and his knowledge and background is unmatched. His attention to detail and understanding of all aspects of real estate is stellar. His office staff is equally knowledgeable. My transaction went smoothly and I felt well informed throughout the entire process. I enjoyed working with Michael and we have become great friends! I have referred him to my family and friends, and I highly recommend him to anyone who is looking for a competent, knowledgeable professional!
"Michael is the best at what he does. We were first time home buyers and were very worried and nervous about the whole process. He made it as easy as it could be for us and guided us the whole way through it step by step. he assisted us in looking both for a property and a loan which helped us tremendously because we just needed to go to him for everything. His assistant, Debra is the best, she is friendly and very helpful with anything you need. The team Michael has set up is a winner in our books and with that we are extremely happy customers. The service they give is like no other and will not have to look any place else for your real estate needs. We look forward to continue to use Michael’s services for either refi or even hopefully our next purchase."
I was surely a difficult client. I was looking for my first property -- a specific type (duplex) in a specific area, and there wasn’t a lot to choose from in my budget range. Not only that, but as a freelancer in the entertainment industry with a wildly fluctuating income, getting a loan in the already-tight credit market was extra challenging.
Michael took me to countless properties, and more importantly, educated me along the way on the calculations lenders would be making when deciding whether to offer me a loan.
I was excited when I found the perfect house and my offer was accepted, but inspections unfortunately revealed the house was far from perfect, and in fact, a property I should stay far away from. This happened twice more, for a total of three escrows that I fell out of. But Michael always made sure I knew my options, and looked out for my best interest, even though that meant he’d be earning no commission.
Michael was patient and stuck with me – the whole process ended up taking two years. But, with Michael’s help, I finally did find exactly what I was looking for. In fact, I’ll be celebrating my one-year anniversary as a first-time homeowner next month.
Sincerely,
"I have been a client of Michael Rand & Associates for several years and have utilized all of their services. The service provided by Michael and Debra are truly extraordinary and the results have always been the best I could hope for. Plus, they are nice people who care. You simply cannot do better than Michael Rand & Associates."
Dearest Mike,
I'm very lucky to be around you in the most challenging times and because of this I made it, I am even better person. These are what you exemplified... to be blessed and to bless, to do right by people, to be smart at all times, inspiring, humble with one's weaknesses, each day you were genuine, live with gratitude, purpose, hard work, loyalty, enjoyment, friendship and laughter. As a professional, I grew exponentially as well.
To live a life well lived. The world is a better place because of people like you. With much love and a friend forever.
The mortgage crisis of the late 2000’s was a very stressful time for myself and my family. My wife Karen and I had been living in Lakewood, CA for 10 years and were happy there for the most part but we started to notice our neighborhood taking a turn in the wrong direction. Our children were very young and our local schools were under performing so we decided to take a gamble and attempt to sell our home in a market where home prices were dropping like a stone. Our hope was to sell our house and move clear across L.A. county to the Calabasas/Agoura Hills area and enroll our kids into the acclaimed Las Virgenes School district and also find a home in a much safer neighborhood. Well to make a long story short, getting our house sold was a nightmare. It was on the market for 11 long months and with all the foreclosed homes in our neighborhood, we almost threw in the towel. Luckily, it finally sold but the process took a huge toll on my wife and I and the thought of now finding a new home in an area we knew little about seemed daunting to say the least.
This is where Michael Rand and his excellent team came in. From the moment I walked into his office, I felt like I was in good hands.
Michael came highly recommended from people I trust so I expected him to know his job, but what I didn’t expect was the personal attention he gave us and his ability to be such a calming influence to our stressful situation. Since we were living in a temporary 1 bedroom apartment with 2 kids Michael knew that we needed to find a home fast but he also knew that we needed to find the right home. He took the time personally to take us to each and every listing we wanted to see. Never pawning us off on one his employees. We saw tons of listings and even though Karen and I found homes that were acceptable, Michael never wanted us to settle. He stressed that we had gone through too much to simply settle. He wanted us to find the “right” place for our family. Well, we finally did find that right place and not only was it the right place but it was at the right price. Michael was a real bulldog with the negotiation with the bank and really went the extra mile to fit us into a financial situation that we were comfortable with.
It didn’t stop there though with us and Michael and his team. Michael and his associate Justin have also guided us through several refinances which have gone effortlessly. A couple of the refi’s happened because they contacted us and alerted us to the opportunities to put ourselves into a better financial situation. It’s nice to have someone like that who you know has you back.
Now, here we are. Seven years later and the move was the very best thing Karen and I could have done for our family. Our kids love it here and love their schools. My family and I consider ourselves lucky to have found Michael Rand and hope that our association with him continues for years to come. I would never hesitate to recommend Michael to anyone that is in need of his services. He’s simply the best!
Sincerely,
Dear Michael,
Hello. Just emailing to wish You and your family a Happy Thanksgiving. Let me re-introduce myself. You handled the short sale of my Uncle and Aunt’s house in West Hills. We met when I was out there in LA in April trying to figure out what was going on.
I'm just writing to let You know how grateful I and my family members are for your help. It has been a very challenging year for my Uncle and Aunt. Your skillful and caring handling of the property and of their difficult situation were so helpful. I realize that You went beyond the call. They were really in a jam and You stepped in and helped. And your referral to John who did the estate sale was also so helpful. He did a very good job.
I spoke with my Uncle and Aunt by phone the other day. They are both doing well and adjusting to their new digs. The house manager is excellent, very capable and caring. They are in good hands.
Hope that You are all well and enjoying the autumn. Hope You have some fun family time this weekend.. The world is a better place because You're in it, Michael.
Gratefully,
"Michael and his team are great to work with. We always felt at ease knowing that Michael had our best interests in mind and he guided us through the whole process. They were always available to answer any questions we had and explain the complicated options that were available to us. We truly feel like family and look forward to working with Michael and his team in the future!"
Michael Rand & Associates exceeded my expectations when they help me refinance my Home Loan. I had problems to qualify for a better home loan because of debt/income ratios, home’s market value, problems with department of building and safety, forced private mortgage insurance, etc. He was able to straight everything out and find the correct mortgage lender for me. Now I have a low-interest 30 year fixed loan without private mortgage insurance and I am saving $400 per month. Thank you a million!”
State Farm
Michael Rand and Associates helped us with the loan for our first home and made a complicated process seem simple and clear. A year later he helped us again to refinance our loan to lower the interest rate and everything went smooth and fast once again. Michael will do everything in his power to make sure you get the loan, but he also makes sure you get the best deal within your financial means. Thanks Michael, we love our home!
Dear Michael,
Thank you so much for all your help with my financing needs with my last two properties. I greatly appreciate it. Your professionalism and attention to detail meant everything to having such a smooth and successful house purchasing process. You and Debra have been a pleasure to work with, please thank her for taking all my calls and answering all my questions. I look forward to working with you again in the future and will always recommend your services to friends and family.
Sincerely,
Dear Michael,
Thank you very much for all your help with our new loan. We are thrilled to be moving on to a new chapter and we are grateful for your help in shepherding us through the process. Again, many thanks and best wishes for a merry Christmas and happy New Year.
Kind regards,
My name is Brett Tuggle and I am a professional musician who records and tours with artists such as Fleetwood Mac, Stevie Nicks & Chris Isaak to name just a few. I have been associated with Michael Rand of Michael Rand & Associates, Inc. for a number of years. I have known Michael as a personal friend as well as being a client. I am extremely happy with the services provided to me by Michael Rand and his company. I recently refinanced my home through Michael Rand & Associates and they made the entire process a whole lot easier than I ever thought it could be. With all the different programs to choose from out there it can get confusing. But Michael and his staff went over my situation with me then found the best program, interest rate and payment schedule to fit my particular needs. I am very pleased with how it all worked out. If you’re looking to buy a new property or want to finance or even refinance your current property, I highly recommend the services of Michael Rand & Associates, Inc. They will get the job done right for you every time.
Sincerely,
We are incredibly grateful for Michael and Debra!! Words cannot describe how appreciative and fortunate we feel to have been referred to Michael! He is the brother of our accountant, yet we have never met. Obviously, since we trust our accountant, we figured we were in good hands. But as everyone should, we did our due diligence and researched other brokers and mortgage loan banks to just educate ourselves.
From the start, Michael was very willing and eager to go above and beyond to earn our business. He vowed to review the other mortgage quotes and either meet or beat them. Well, not only did he give us the best estimate, he went above and beyond to educate us; and with his expertise, helped us to make the best mortgage loan decision for us, based on our specific circumstances. He gave us several mortgage scenarios and extremely accurate estimates, all with pros and cons; NONE of which was done by any of the other brokers or major banks we researched. Every single cost and rebate was disclosed and estimated almost to the exact penny.
It was obvious throughout the entire daunting process that Michael is the absolute best at what he does. Not only is he extremely savvy, but he genuinely cares about his clients. Listen, we were definitely not buying a multi-million dollar home, but he sure made us feel like we were his most important clients! He was always available, and he always kept us informed of every single change or hiccup in the process and more importantly, how he would solve it.
Now, unfortunately for us, we had no say in the choice of escrow companies. It was the seller's agent's choice. Since we were on a deadline (trying to close before Christmas Day), every single signature and email was critically time-sensitive. Needless to say, the escrow company dropped the ball more than once. Thankfully, we had Michael - he was a like pit bull - all over them, every time they screwed up, making sure they worked that much harder to fix their mistake and keep our close date in tact. The week before we were supposed to close, escrow again dropped the ball, wasting an entire day getting paperwork to us that needed to be delivered to an earlier time zone by end of day. Well, I firmly believe if we had any other broker, it would’ve fallen apart, pushing the close date for another 3 days, losing an entire weekend. Michael and his amazing partner, Debra Sailors, worked fiercely, around the clock, going way beyond the call of duty to get the people in place, the paperwork delivered, signed and sent of the loan company. Honestly, we were stressed, scared and frustrated because most of it was out of our control. But Michael came to our rescue and made sure he did whatever he could to keep our close date in tact - AND HE DID!!! Nowadays, as we were forewarned, a 30 day close of escrow is next to impossible, with all the new regulations and extra steps that buyers and brokers must go through, pushes the process by a few weeks. But because Michael and Debra are so amazing at their job, this was a non-issue. As a matter of fact, most of Michael's obstacles during the escrow process was him having to educate all the other professionals involved, LOL!
Again, we are beyond grateful for Michael and his partner Debra for all the did to get us into our new home that we love and enjoy every single day with our three daughters!
Thank you Michael & Debra!! We will forever recommend you!
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DRE Corporate License 01364816
NMLS Corporate License 234892
21133 Victory Blvd., Suite 214-A
Woodland Hills, CA 91303
(877) 562-6606
MICHAEL RAND
Broker/President
CDPE, E-PRO, CFS, REW
NMLS Corporate License 234476
DRE 00899843